Privacy Policy

1. Introduction
This privacy policy explains how FrostySmiles ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website, [www.frostysmiles.com] (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information we collect
We collect information that you provide to us directly and information that is automatically collected when you use our Site.
Personal information you provide:
  • Contact Information: Name, email address, and phone number when you create an account, sign up for a newsletter, or contact us via a form.
  • Transaction Information: If you make a purchase, we collect your payment information (e.g., credit card number) and billing/shipping address. Payment data may be collected by a third-party payment processor like Stripe or PayPal.
  • Communications: Records of your correspondence with us, including email and chat logs.
  • User-generated Content: Any comments, feedback, reviews, or other content you voluntarily post on our Site.
Information collected automatically:
  • Log Data: Information that your browser or device sends automatically when you visit our Site. This may include your Internet Protocol (IP) address, browser type and version, pages you visit, and the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing behavior. You can control cookie preferences through your browser settings.
  • Device Information: We may collect information about the device you use to access our Site, including the type of device, operating system, unique device identifiers, and mobile network information.
  • Analytics: We use third-party analytics services (such as Google Analytics) to help us understand how users engage with our Site. These services collect data such as IP addresses and device identifiers.

3. How we use your information
We use the information we collect for various purposes, including:
  • To Provide and Maintain the Site: To operate our website and services, process transactions, and provide customer support.
  • To Personalize Your Experience: To tailor content, products, and services based on your preferences and browsing history.
  • To Improve Our Services: To analyze usage patterns, diagnose technical issues, and improve the functionality and design of our Site.
  • For Marketing and Communication: To send you newsletters, promotional emails, and other communications if you have opted in to receive them.
  • To Ensure Security: To protect against fraudulent or illegal activity and enforce our terms and conditions.
  • To Comply with Legal Obligations: To meet legal and regulatory requirements, such as tax and reporting obligations.

4. Disclosure of your information
We may share your personal information with third parties in the following circumstances:
  • With Your Consent: We may share your information with your explicit permission.
  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors, web hosting services, and analytics providers. These third parties are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • For Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Your privacy rights and choices
Depending on your location, you may have certain rights regarding your personal information, including:
  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Opt-Out: You can opt-out of certain data uses, such as the sale or sharing of your personal information for targeted advertising. You can also unsubscribe from our marketing communications at any time.
To exercise any of these rights, please contact us at frostysmileshelp@gmail.com.

6. Children's privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Changes to this privacy policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "09/23/23".

8. Contact us
If you have any questions or concerns about this privacy policy, please contact us at: frostysmileshelp@gmail.com